For me its not about vets vs newbie gap,its about the damage output is too high in this server,dont try to tell me "learn how to switch gear / element" thing..they wont call me Living Fossil for nothing.
Maybe try to re-adjust the damage output in bg and pvp arena,so ppl wont die in 1~10 sec.
Thats why some newbie even vets refuse to go pvp or bg anymore,bcoz its waste for them to buy or gear their char and still instant die only from 1 skill.
Trust me,no 1 happy if they die only in 1~10sec.
Maybe its time to use that PvP consultant section to discuss this thing.