keep logging out after log in 40s

[Xna]

Hello..

I need help with my issue:

My character keep logging out after i log in about 40s
i don't know what happened
it just happened today

one of my character name:
bs jkt

Thank you

[Claire]

Hello.

Is there any particular message or window that appears when you get logged out? If it's possible, can you provide of a screenshot of the message?

[Riliane]

try to use other proxy

[Xna]

Hello.

Is there any particular message or window that appears when you get logged out? If it's possible, can you provide of a screenshot of the message?

Hi..



there is no other message except this "now logging out"



here is the screenshot:



https://imgur.com/a/JNzSXAT


and this is additional information:

on yesterday woe (01/07/23)

i can log in and play woe until the woe end, but my dual client fcp-er character keep logging out

and now today its happened again, i keep logging out after log in about 40s

this never happened before, and i don't use any custom grf file

i have try to use another ISP and still keep logging out.

[Xna]

try to use other proxy

Hello Riliane,

thank you, can you tell me how to use other proxy?
any link or step to set connection to other proxy?

[HaZe]

Does it happen when you are on the direct/main connection? it should be the first connection option when you first open the client. Also, does it happen when you are actively moving, or when you afk? do you lag for a period of time before you get disconnected?

[JakenCriggs]

Hi, i can't log in, i can't even do the patcher...failed to connect to server..

---

Hi, i can't log in, i can't even do the patcher...failed to connect to server..

Sorry, solved the problem already...;p

[Xna]

Does it happen when you are on the direct/main connection? it should be the first connection option when you first open the client. Also, does it happen when you are actively moving, or when you afk? do you lag for a period of time before you get disconnected?

Hello Bravo..


i have test all possible connection, main connection
and other option proxy server
it happen every 40s after i logged in while moving or not
there is no lag before disconnected


but now i have try log in with my laptop.

and it's fine. seems like there's trouble with my pc

(the internet connection from my pc and my laptop are the same)



maybe it effected by virus on my pc
not by the client or the connection


so i wiil reinstall it later.



thank you for your help!