I can't access help desk any more to view my ticket.
I get redirected back to site home page.

I think this happened after I tried to change my email address.

Would like to check its status.

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I deleted one of my character last 4/19/24 but until now it's not deleted. Please help

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Greetings Adventurers!

We'd like to introduce 5 new Battleground garments that were crafted to provide alternatives to niche builds, as well as increase over all battleground activity and stimulate the economy. 

How to obtain these Garments?
In order to purchase these garments you must have Victory Badges or purchase them from other players. These Victory badges are earned mainly through Battlegrounds, but can also be obtained from some Seasonal Events and through Donation Credits.
** The cost of these garments is 100 Victory Badges and can be purchased from the Garment Master NPC at @go BG **

How to Level up these Garments?
The bonuses provided by these garments will depend on the garment's level. You can level up the garments by speaking with the Garment Master NPC at @go BG. It costs 25 Victory Badges for a 75% chance to level up the garment. That means there is a 25% failure rate, which doesn't break the garment, but will lower its level by 1. You can opt for the premium service, which costs 50 Victory Badges and has a 100% chance.

Devil's Mantle[1] 

• Ignores the enemy's DEF and MDEF by up to 20%. (2*Garment Level)
  
• Increases ATK & MATK by up to 10%. (1*Garment Level)
  
• Garment Level 10: Garment becomes unbreakable, MaxHP + 10%
  

• Reduces After-Skill Delay by 20%. (2*Garment Level)
  
• Increases ATK & MATK by up to 10%. (1*Garment Level)
  
• Garment Level 10: Garment becomes unbreakable, MaxHP & MaxSP +5%
  

• Increases physical damage by up to 20%. (2*Garment Level)
  
• Increases critical damage by up to 10%. (1*Garment Level)
  
• Garment Level 10: Hit Rate + 10%, Adds a 5% chance of gaining 10% of the damage inflicted upon an enemy as HP.
  

• Increases Flee Rate by up to 20%. (2*Garment Level)
  
• Increases Physical and Magic damage by up to 10%. (1*Garment Level)
  
• Garment Level 10: Garment becomes unbreakable, Perfect Dodge + 20
  

• Reduces damage received from all elements by up to 20%. (2*Garment Level),
  
• Reflect single target Magic Spells by up to 10% (1*Garment Level)
  
• Garment Level 10: Become immune to Strip Shield, MaxHP + 3%
  

Primary Focus on this Build:

1. Anti-Range / Range Damage Reductions
   
2. Anti-Melee / Melee Damage Reductions
   
3. Total Demi-human Reductions
   
4. MDEF / Hard Magic Defense
   
5. DEF / Hard Defense and Soft Defense (When not in Devotion Mode)
   
6. Devotion Priority
   

1. When to Intercept/Block a group
   
2. Target priority to deal damage/status/pressure-lock.
   
3. Switching gears when to reflect a magic/physical/full sacri
   

• I preferred to choose and use Range and Melee damage reduction gears and cards , so that I would not think much of the elements used by the attacker/s.
  
• Same goes to MDEF, so that I would not think much of the magic elements used by the attacker/s. 100~130ish MDEF is the right amount for me. I tried almost 240ish MDEF but at the cost of my HP, not ideal.
  
• Higher Total Demi Human Reductions, to further lower the damaged received.
  
• Devotion Priority, assessing the situation.
  - the one who deals the highest damage within your party at the same time with enough reduction gears.
  - Support Sorcs and Priest Class
  - During WoE, you can cast Devotion to Jobs/Class that are in glass cannon build, for as long as you have a Priest Class within your party to support your Health/HP.
  - During WoE, your E-caller if needed.
  

• Learning when to intercept a large group, dropping your Devo Duties.
  - This is only possible if you have 1 or 2 extra Royal Guards to take over to Devo your party.
  - This tactic is to funnel them especially those players who likes to kill so much to farm and is eager to kill you for his pride.
  - This will help your Guild to lessen the pressure caused by enemies especially if it seems they have more damage dealers along with their numbers.
  
• Sometimes, It takes MULTIPLE TIMES to DIE to LEARN your enemy.
  - Use those time to learn the right gears and mark them.
  

• I will be just mentioning the gears and cards I'm using. Learn to combo it with the rest.

• [Cranial] 25% demi human reductions
  
• [Cold Heart] 5% Demi Human Reduction, Immune to Freeze
  
• [Snail Shell] 7% Reduce Critical Damage received. 
  

• [Verisimilitude] 30% After-cast-Delay by 30%
  
• [Vital] MaxHP +15%
  
• [Vellum] Reduce Demi Human Damage by 1%
  

• For Anti-Strip
  

• For anti-range
  

1. Moonlight Ballon [1] - combo gear for the #1 top headgear mentioned.
   
2. Christmas Cake Ring [1] - for anti-strip, so you can switch your middle headgear for others.
   
3. Clothe of Protection [1]- to balance your defense.
   
4. Brown Bear Ballon [1] - use it incase if there are more magic damage dealers than physical damagers.
   
5. Any Lower that enchants your armor to undead ( when using Freya armor with freya card vs 1 Hit Sonic Blow) if the Undead armor with Awakened Ferre Card is not enough.
   
6. Any Lower that auto cast Wall of Fog.
   
7. Heart Ring - for more kyrie vs if someone is trying to normal attack you with any of his "evil" plans.
   

1. +8~10 Freya Armor - with GR card effect.
   
2. +8~10 Freya Armor - with Demi Freya Card
   
3. +8~10 Freya Armor - with Awakened Ferre Card
   
4. +8~10 Ambrose Undead Armor - with Awakened Ferre Card ( to counter Asura Strike and Sonic Blow at the same time)
   
5. +9~10 Malthael's Holy Nova Armor - with Awakened Ferre Card
   
6. +9~10 Malthael's Holy Nova Armor - with Demi Freya Card
   

1. +8~10 Freya Shield - Hades Card
   
2. +10 Freya Shield - Abyss Queen Card
   
3. +0 Freya Shield - Maya Card
   
4. +10 Obelisk Shield - Abyss Queen Card / Hades Card
   
5. +10 Libra Shield with Retaliate enchant - Abyss Queen Card
   
6. +10 Valkyrie Shield with Abyss Queen Card
   
7. +0 Valkyrie Shield - GTB Card
   

1. +10 & Level 10 Daehyon Backup Sword - Cautious Howard Card
   
2. +10 & Level 10 Daehyon Backup Sword - Faceworm Larva Card
   
3. +10 & Level 10 Twisted Freya Garment - Faceworm Larva Card
   
4. +10 & Level 10 Twisted Freya Garment - Cautious Howard Card
   
5. +10 Giant White Rabbit - Faceworm Larva Card / sometimes cardless is good  , so having two of these, carded and non-carded is a good idea as well.
   

1. +8~10 Poseidon Shoes - Faceworm Egg Card
   
2. +8~10 Freya Sandals - Easter Hateful Rabbit Card
   
3. +8~10 Freya Sandals - Faceworm Egg Card / Miguel Card
   
4. +10 Modified Temp Boots VIT with enchants
   - Muscle Fool / +10MDEF
   - MaxHP +3%
   - with Miguel Card
   

1. Freya's Wooden Rosary - Bone Detale Card ( keep this steady )
   
2. Freya's Wooden Rosary - Gem of Safety ( autocast safety wall  vs melee damage)
   
3. Freya's Wooden Rosary - Gem of Pneuma ( autocast pneuma vs range physical ) 
   
4. AoT with Magic Essence 2 - for pressure lock spam.
   

1. Always keep ENDURE SKILL, Reflect Shield and FoG/Force of Vanguard UP if possible.
   
2. Use Shield Spell level 2 or level 3 depending on your shield.
   
3. Use Prestige during tight clash
   
4. During 3rds, always be ready using your Earth Drive to cancel Land Protection. If during 2nds, always move.
   
5. During 3rds, use level 2 Pinpoint to sura's. Pressure-Lock them when you have the chance.
   
6. During 3rds, use level 3 and 4 Pinpoint to break their shield or armor.
   
7. During 3rds, use RoG/Ray of Genesis if you happen to see a GX to cancel his cloak exceed. (cast Inspiration First) 
   
8. Try to use weapons that causes status effects on high damage dealer enemies.
   
9. If they are using bolts with High Wizard Card, just use reflect and status normal them.
   
10. If they are using AoE Magic with High Wizard Card. Just run   . You can status them but, let others deal with them. Unless if you have another set of gears to counter that certain 1 or 2 Elements, which is too hassle for me to carry anymore.
    
11. Carry at least 3 to 5 Combat Knife.
    
12. Always trigger the autocast of your lower headgear before switching to a non-autocast lower headgear for added protection.
    

1. Yggs
   
2. Panacea
   
3. Undead Elemental Scrolls
   
4. GR Scrolls
   
5. Box of Thunder
   
6. Box of Sunlight
   
7. Ygg Dust
   
8. Peony Mommy
   
9. Guarana Candy
   

Greetings brave adventurers,

We continue our efforts to revamp our server and further close the gap between newbies and veterans. This time, we tackle the Returner Set, also known as our newbie set. These freebies are given to all new characters and all items are character bound. We believe this revamp will make the lives of newbies a lot better and will make their transition into BraveRO smoother.

Returner Bonus (All pieces equipped)

• Increases damage to all races by 10%
  

• The returner equipment has been greatly enhanced in an effort to help close the gap between newbies and veterans.
  

• Along with the Returner Set, newbies will also receive a Death Weapon Coupon. This coupon can be used to claim a character bound death weapon to get them started.
  

• Along with the Returner set, newbies will also receive a 7 day infinite Box of Thunder & Yggdrasil Berry (char bound)
  

• Returner equipment will not provide any effects to Elite Heroes Level 3 or higher.
  

Cheapest SL Guide. I’m still rank D but may improve it later. It does alright for me.

Gears-
Mrs Hopping - (Siren+Kiel)
Middle- Rare Wing (Kiel)
Lower- Vanilla(Aqua Enchant) w/ Orc Hero
Armor- +Executioner's Armor (Tao)
Shield- +8 Onyx (Thara Frog)
Garment- lv10 Kingsmen Blades (deviling)
Boots - Twilight boots (FBH)
Accessory 1- AoT matk+6/delay3 (Berzebub)
Accessory 2- Adamite Pendant (Scaraba)
Weapon- +10 Shapeless staff w/ Matk enchant (Hera, Ice Queen, Zakudam,Graceful Marg)


Things to bring:
Panacea

Stats-
STR- 150
AGI- 160
VIT- 350
INT- 500
DEX- 300
LUK- 100


Just spam Kaizel and Esma. Learn the Phantom elements for Warm Wind and you'll master kills.

Waves of weird and mutated monsters have invaded this world's Easter Field! While Easter is officially over, that shouldn't stop you brave adventurers from defending this realm. Reports have shown that some these monsters come from a distant future and are the creations of a mad scientist.

Talk to Lysandra [caspen 174 215] and she will bestow upon you armaments and a companion to assist you in pushing back those monsters. Once you're ready, enter the Temporal Rift beside Lysandra that she herself has created by accident. You can try talking to Lysandra instead, but she will gently urge you to go and enter the portal immediately.

Make sure to wear the equipment that Lysandra gave you! Or at the very least, you must use the Bear Companion and the armament weapon. The Bear Companion (lower headgear) possesses the effects of the armament ID (which includes vanishing 1% of monster's HP per normal attack) in previous seasonal events. Using the armament weapon (vanish 2% HP per normal attack, or 3% HP at Level 10) and the Bear Companion, you will vanish up to 4% of a monster's HP per normal attack. The HP% vanish effect is very important because the monsters inside Easter Field have REALLY high HP, thus it's more important to deal % damage to their HP rather than dealing random low damage using normal equipment.

You can increase the efficiency of the weapon that Lysandra gave you. If you have accumulated enough Fool's Gold Coins, you can avail of the Divine Upgrader's [easter_fild 65 361] service. For 50x Fool's Gold Coins per attempt, she can increase the Equipment Level of your weapon, up to Level 10. It might be to your best interest to increase its Level to 10 soon to greatly increase your damage against the invading monsters.

The invading monsters drop a bunch of items. Loot and save these items for future phases.




You inadvertently stumble upon a Random Fool [easter_fild 62 357] inside Easter Field. After talking to him, he decides to pass on to you a book: a compendium. This compendium contains tales, lessons, and follies from his own journey as a fool. It's also a compendium of his triumphs, and more prominently, his mistakes. Perhaps you can glean from the compendium the wisdom that has eluded him in his time. Or perhaps you will simply enjoy the folly of his missteps. 

You can check the rewards available by opening your compendium book. The compendium can be leveled by obtaining Compendium EXP and Chaos EXP Crystals. The current maximum level of this book is 50, but over time, it will slowly increase, thus the potential of more rewards. Take note that for all tiers of rewards, you still need to level up your compendium. If your compendium level is still level 5, this means that you can't get the rewards for level 6 and above.

This compendium book has 3 different tiers of rewards:

• Free Rewards - By simply leveling up your compendium, you can get the rewards in this reward tier.
  
• Unlockable Rewards - You can only obtain the items from this reward tier by unlocking them using a Chaos Emerald Key. 
  
• Deluxe Rewards - In order to unlock, you need 1200x 1B Zeny Bags, or 100x Donation Tokens. Take note that Donation Tokens is a different item from BraveRO Tokens.
  

• Fool's Gold Coin - This seasonal event's event currency.
  
• Chaos EXP Crystals - Consumable items that grants Compendium EXP.
  
• Chaos Emerald Key - Used to unlock the Unlockable Rewards tier of the compendium.
  
• Bouquet, and Chocolates - Will have future uses.
  

• Armored Copo - easter_fild 48 365
  
• Copo - easter_fild 82 364
  
• Egg Copo - easter_fild 117 364
  
• Blue Iwin - easter_fild 150 372
  
• Green Iwin - easter_fild 175 345
  
• White Iwin - easter_fild 226 321
  
• Red Iwin - easter_fild 272 338
  
• Yellow Iwin - easter_fild 282 338
  
• Jelly Bear - easter_fild 339 360
  
• Four Season - easter_fild 269 311
  
• Female Four Season - easter_fild 226 308
  
• Shiny Slug - easter_fild 187 286
  
• Melibe Slug - easter_fild 153 306
  
• Snow Angel - easter_fild 71 290
  

• Rhetus Cae - easter_fild 44 205
  
• Papila Cae - easter_fild 144 173
  
• Pitaya - easter_fild 243 210
  
• Porkring - easter_fild 330 202
  

• Engineered Heater - easter_fild 363 117
  
• Engineered Megalith - easter_fild 286 51
  
• Engineered Savage - easter_fild 107 103
  
• Engineered Spore - easter_fild 56 103
  

• Round 1 - Kill as many Easter Eggs as you can and earn points. Each egg has a different point, ranging from 1 to 5 points each. The point per egg is indicated in its name.
  
• Round 2 - Almost the same as Round 1, except this time, the points, instead of being indicated in the names, are given at random.
  

• 1x 1000 EXP Crystal
  
• 1x 1B Zeny Bag
  
• 1x Raffle Ticket
  
• 300x Fool's Gold Coins
  
• 10 Race Points
  

• 1x 500 EXP Crystal
  
• 1x 500M Zeny Bag
  
• 1x Raffle Ticket
  
• 250x Fool's Gold Coins
  
• 8 Race Points
  

• 3x 100 EXP Crystal
  
• 1x 250M Zeny Bag
  
• 1x Raffle Ticket
  
• 150x Fool's Gold Coins
  
• 6 Race Points
  

• 2x 100 EXP Crystal
  
• 4 Race Points
  

• 1x 100 EXP Crystal
  
• 2 Race Points
  

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• The first enchant for a Vanilla Headgear slot is free, except for Force Enchants.
  
• If your headgear already has an enchant on its slot, you will need to pay the necessary fees for enchanting.
  
• NOTE: While the Vanilla Enchanter as of this writing (April 18, 2024) can enchant most vanillas, there are some that it can't enchant. This isn't intentional, since it's only supposed to to enchant Easter Vanillas. 
  
• If a certain vanilla headgear can't be enchanted, and if it is an Easter Vanilla, kindly report it.
  

• Etse Terra - uses the Spring Feathers
  
• Konsu Mahbols - uses the Autumn Monster Skin
  
• Karen Sy - uses the Summer Monster Horn
  
• Kardo - uses the Winter Scales
  

• Combine 4 eggs to obtain a new egg randomly.
  
• The quality of the resulting egg is determined by the eggs used. For instance, combining 4 common eggs will likely yield another common egg. However, there's a 10% chance of obtaining a higher rarity egg.
  
• Each individual egg contributes a 25% chance of obtaining an egg of the same quality. For example, if you combine 1 common egg, 1 uncommon egg, 1 rare egg, and 1 epic egg, you'll have a 25% chance for each rarity. Plus, there's an additional 10% chance of obtaining a mythical rarity egg.
  
• Eggs are consumed during the fusion process.
  
• Each fusion attempt requires 150 Chronos Runes and Time Dimensional Runes.
  

• Yes, including some unreleased one. And a few will be added in pool during phase 3.
  

• No idea
  

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• Seasonal Points Shop - the items here costs quite a lot. If you've been saving all those seasonal points from the previous seasonal events, then you're in luck.
  
• Foolish Race Shop - if you have been participating and getting to the top 5 during the hunting races, you can make use of the Race Points that you have accumulated.
  

• Added 80 new headgears
  
• Added new pets, mythical and legendary. They can be obtained from the Egg Fusion System except for Usalia. Usalia the level 200 compendium deluxe reward.
  
• Added new headgears in vanilla enchanter
  
• Added new fishing equipment. Except for the new fishing license, they can also be obtained from Paragon.
  

• Monsters inside Easter Field will no longer drop items.
  
• Raid Bosses will be disabled
  
• Disable earning of Coins and other event currencies/items from features.
  
• Other exact details will be unveiled once we reach this phase.
  

• Ethereum Crystal: 0.025 Credits each
  
• Paragon Ticket: 0.75 Credits each
  
• Chaos Emerald Key: 3 Credits each
  
• [Bound] Red Chaos Crystal: 3 Credits each
  
• [Tradeable] Red Chaos Crystal: 5 Credits each
  

• To be added
  

Greetings Brave Adventures,

We've noticed a huge influx of new and returning players recently as a result of our advertising efforts and the recent flood of updates. After so many years of development, our list of custom equipment and cards has grown to a collection that would be the envy of any High Rate server. Unfortunately, having so many custom items also hurts the server, because newbies have no clue on what item they should aim for... and sure, we have a wonderful wiki full of job guides, but many guides are now out dated and do not include the newest items.

In the last few days we started collecting information on what equipment's and cards our Elite Heroes were wearing in PvP or in MvP, and now, although we have limited data, we can already start reaping the benefits of the data we've collected.

We've created a brand new NPC that we have high expectations for... this NPC will use the equipment data collected to recommend the most commonly used equipment and cards by Elite Heroes. This should help newbies and veterans alike to have an idea of what items they should focus on and insights on the effects of such items.

GEAR ADVISOR NPC

• Located in Caspen (@go 0) for easy access.
  
• Provides the top 10 Overall or Class Specific equipment & Cards worn by Elites.
  
• Ability to filter the Equipment & Cards for PvP or MvP.
  
• Collects data automatically and updates NPC instantly.
  
• Provides the item description of the most commonly used items.
  

1. This is voluntary work. Meaning that helping in the server should be voluntarily done with/without compensation
   
2. Answer @request questions. (Do not go inactive without informing the team or else immediate demotion after a certain period of inactivity)
   
3. Assist players who are lost and have no idea what they're doing on the server.
   
4. Brainstorm with the team regarding contents, updates, balancing, events, and promos.
   
5. Ability to script, sprite, art, and graphic design is not required but is a big plus
   
6. Serves as a bridge between the players and the GM Team.
   

1. Preferably someone who can adjust to the server's time zone. Average to High Availability (2+ hours daily) in-game, preferably for SEA and/or USA regions.
   
2. Must be active in the BraveRO Forums or in the BraveRO Discord Server.
   
3. At least 18 years old
   
4. Must be able to properly and professionally communicate with other staff members and players. This includes having above-average fluent English writing and reading comprehension.
   
5. Must be able to write/read English and at least one or more language, preferably Filipino, Indonesian, and Spanish.
   
6. You should not have a recent history of involvement in drama, arguments, or recent punishments. 
   
7. Can handle players' criticism and random problems. You are held to a higher standard cause you represent the staff team. 
   
8. Should have at least 1 Elite Hero character that was made without Spirit of Heroism. You have to be familiar with most of the game's features and quests.
   
9. Must have a favorable overall attitude: enthusiastic, trustworthy, patient, kind, respectful, responsible, optimistic, keen to help, and unbiased.
   

Show Content

Spoiler


Never reveal any information that has been discussed in staff group chats, forums, whispers, or anywhere else. We expect you to be able to keep utmost confidentiality regarding such information. Probably the only exception to this is whenever you're just asking a common question that you don't know the answer to, like something related to Hero Quests. However, any other information that isn't supposed to be public knowledge, like future server updates, unreleased items, events, personal stuff being shared by anyone, etc., shouldn't be disclosed to anyone outside the staff. Leaking and/or sharing screenshots, images, videos, usernames, contact numbers, and other information found within the platforms mentioned above will result in a permanent ban of your account and removal as a Support Player. You are a Support Player, thus you are part of the staff. By that alone, we have placed our trust in you. Breaking that trust will have dire consequences.

You are not allowed to share your support player account with anyone, either by directly giving away your account information or letting someone else in your house play with your account. By letting someone else have their way with your account, it poses a security risk, will be seen as a liability, and you will be instantly terminated as a support player.

You must answer @request whenever possible. Don't worry if there are a lot of support players online and all of you instantly reply to a single @request, the person who used @request could just reply to one of you. Having everyone reply is better than no reply at all. Whenever you can, also try to answer questions being asked here in the forums. As an extension to this, whenever players ask "is there any GM online?", most of the time, their question is something that could also be answered by you, like things related to quests, where to find an item, etc. So, you can reply to this with "I am not a GM, but perhaps I could help you with your question?"

If you're giving answers, make sure that the information you're giving out is correct. Giving wrong information can be deadlier than giving no information at all. If you're not sure, try to ask first using @request, in the staff group chat, do a quick research, or report it to a GM.

Do not break any rules, whether in-game or here in the forums. Becoming part of the staff doesn't put you above the rules. Any and all applicable rules that you may have broken will result in their corresponding punishment. If you have committed a serious offense, you may be removed as a Support Player.

If you see someone being a nuisance, like abusing a feature, botting, or anything that isn't allowed in the rules, we highly appreciate it if you make a report about it. Always gather as much information and evidence as possible regarding the offending player.

Be active in discussions. While there will be times that you won't be able to give anything to a discussion you have no idea about, please do give your input on things that you're familiar with. You can suggest ideas or changes, especially whenever there is a newly suggested/proposed event.

Always remember that now you're a support player, you're at the forefront of the staff team. You will mostly guide new (and sometimes old/veteran) players, talk to the general player base, report things that may be bugs or player violations, and play and blend in with the player base.

Never engage in pointless and unnecessary drama since you now represent the staff team. As an extension to that please do mind your attitude when engaging players. Even if you're giving out correct information in @requests, it doesn't help if you put in a reply like "huh. what a newb, you don't even know that at this point?." Remember to be nice to everyone. Try to be as nice as you can, be it in-game or in the forums. If someone actively provokes you, be the bigger person and ignore them. If they repeatedly attack and harass you for no reason, then report them. Do not engage in needless and senseless arguments. Repeated violation of this will result in termination as a Support Player.

Do not go inactive without prior notice.  If you know that you'll be away for a while, make sure to inform us ahead of time. Being absent for a long period of time will be grounds for termination as a Support Player.

Becoming a support player doesn't give you a "title." There were some before that, after becoming a support player, who simply used it as a "bragging right" and refused/barely answered @requests. Even if you're extremely active in answering @requests, but you're doing a bad job, like giving incorrect information, or having an attitude problem when talking to players, that is still also a ground for disciplinary actions. You're a support player, and you should act like one. Repeated violations of this will result in termination as a support player.

Never attempt to go behind the GMs, Devs, and Admins' backs. Doing illegal activity and making an attempt at not getting caught, that's an example. Another one would be spreading false information without input/permission from the GMs, Devs, and Admins. Do not make deals with any players that have something to do with disclosing private staff info, "assuring/promising" a player that their bans will be lifted if they pay something in return, or anything analogous to the aforementioned situations, or literally anything that breaks the rules will not be tolerated. Depending on the severity of your actions, after investigation, you may be removed as a Support Player up to permanently banning your account. If multiple accounts were involved, after investigation, they will also be permanently banned.


Any punishments stipulated within the guidelines above may be stacked depending on the severity of your actions. Furthermore, punishments will only be imposed after careful investigation of any and all evidences, and deliberation by the GM Team.